Privacy Policy

1. Introduction

Clucky.gg ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using Clucky.gg, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when you:

• Register an account: Email address, name, password
• Complete your profile: Date of birth, country, username
• Request withdrawals: PayPal email, cryptocurrency wallet addresses
• Contact us: Name, email, message content
• Participate in surveys: Demographic information as required by survey providers

2.2 Automatically Collected Information

When you use our services, we automatically collect:

• Device Information: Device type, operating system, browser type and version
• Usage Data: Pages visited, time spent, features used, clicks
• IP Address: Your internet protocol address
• Cookies and Tracking: See our Cookie Policy for details
• Device Fingerprint: Unique identifier for fraud prevention

2.3 Information from Third Parties

We receive information from:

• Offer Providers: Completion status, rewards earned
• Authentication Services: Clerk (email, name, authentication data)
• Payment Processors: Transaction confirmations

3. How We Use Your Information

We use your information to:

• Provide Services: Process earnings, manage account, facilitate games
• Process Payments: Handle withdrawals, verify payment details
• Fraud Prevention: Detect and prevent multiple accounts, abuse, fraud
• Communication: Send important updates, withdrawal confirmations, account notifications
• Improve Services: Analyze usage, optimize features, fix bugs
• Comply with Law: Meet legal obligations, respond to legal requests
• Marketing: Send promotional emails (you can opt-out)

4. How We Share Your Information

We may share your information with:

4.1 Third-Party Offer Providers

When you complete an offer, we share your user ID and necessary completion data with the offer provider. We do not share your email address or personal details unless required by the specific offer.

4.2 Service Providers

We use third-party services for:

• Authentication: Clerk (account management)
• Database: Supabase (data storage)
• Email: Email service provider (notifications)
• Analytics: Usage statistics (anonymized when possible)

4.3 Legal Requirements

We may disclose your information if required to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service
• Protect our rights, property, or safety
• Prevent fraud or security threats

4.4 Business Transfers

If Clucky.gg is acquired or merged with another company, your information may be transferred to the new owners, who will continue to honor this Privacy Policy.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: SSL/TLS encryption for data in transit
• Secure Storage: Encrypted database storage
• Access Controls: Limited employee access to personal data
• Regular Audits: Security reviews and updates
• Password Protection: Hashed and salted passwords

However, no internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide you services
• Required by law or for legitimate business purposes
• Necessary to resolve disputes or enforce agreements

After account deletion, we may retain certain information for:

• Legal compliance (tax records, transaction history): 7 years
• Fraud prevention (IP logs, device fingerprints): 3 years
• Analytics (anonymized data): Indefinitely

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

You have the right to request a copy of your personal data in a structured, commonly used format.

7.2 Correction

You can update your profile information at any time through your account settings.

7.3 Deletion

You may request account deletion by contacting us. Note that we may retain certain information as described in Section 6.

7.4 Opt-Out

You can opt-out of:

• Marketing emails (via unsubscribe link)
• Cookies (via browser settings - may affect functionality)
• Data sharing with certain third parties (may limit services)

7.5 California Privacy Rights (CCPA)

California residents have additional rights to know, delete, and opt-out of the sale of personal information (we do not sell personal information).

7.6 European Privacy Rights (GDPR)

EU residents have rights to access, rectification, erasure, restriction, portability, and to object to processing. You also have the right to lodge a complaint with a supervisory authority.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site usage and performance
• Prevent fraud and ensure security
• Track offer completions

For more details, see our Cookie Policy.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at support@clucky.gg.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to the United States or other countries where our service providers operate.

We take appropriate measures to ensure your data receives adequate protection in accordance with this Privacy Policy and applicable laws.

11. Third-Party Websites and Offers

Our platform contains links to third-party websites and offers. We are not responsible for the privacy practices of these external sites. When you click on an offer or external link, you leave our platform and are subject to that third party's privacy policy.

Important: Offer providers may have their own data collection and usage policies. Review their privacy policies before completing offers.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no industry standard for responding to DNT signals. Our website does not respond to DNT browser signals at this time.

13. Email Communications

We may send you emails for:

• Transactional: Account notifications, withdrawal confirmations, security alerts (you cannot opt-out)
• Promotional: New offers, special promotions, updates (you can opt-out via unsubscribe link)
• Administrative: Policy changes, service updates (you cannot opt-out)

14. Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify affected users within 72 hours of discovery
• Provide details about the breach and affected data
• Explain steps we're taking to address the issue
• Recommend protective measures you should take
• Comply with all applicable data breach notification laws

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Updating the "Last updated" date at the top of this policy
• Sending an email notification to your registered email address
• Displaying a prominent notice on our website

Your continued use of our services after changes indicates acceptance of the updated Privacy Policy.

16. Contact Us About Privacy

If you have questions about this Privacy Policy or our data practices, please contact us:

We will respond to privacy-related inquiries within 30 days.